This course gives you an introduction to the functional area of production and operations management as practiced in manufacturing and the service sectors.

It includes decision-making for the production process, facility layout in manufacturing and services industries, forecasting, capacity planning, project management, quality management, costing in production, logistics, inventory management, purchasing of materials, measuring and improving productivity.

On successful completion of this course, participants should be able to:

Outline the historical development of operations management.

• Evaluate the factors that affect plant location and layout decisions.
• Measure capacity and productivity in operations management.
• Apply the strategies of operations management.
• Conduct quantitative forecasting analyses.
• Analyze the issues for product design.
• Assess Quality Management approaches.
• Analyse cost factors relating to operations management.
• Conduct break-even analyses and evaluate make or buy decisions.
• Define and state the objectives of logistics and its competitive advantage in business.
• Outline the steps in purchasing management.
• Distinguish between the inventory models for independent and dependent demand.
• Outline the importance of supply chains in today’s business and economy.

For the Bachelor of Science degree in Production & Operations Management, click here.